New York

Tickets for 9/11 Memorial & Museum

A visit to the National 9/11 Memorial & Museum is a highly charged experience, guaranteed to stir deep emotions. The memorial outside is a stirring tribute to those who lost their lives, and the museum is a powerful exploration of the events of 11 September.

Visitors will learn about the historic events of that day, along with the personal experiences, the unprecedented rescue and recovery operations, and the tremendous spirit of support and generosity that arose after the attacks.

Insider tip: Go early in the day when you’ll have this impressive monument at its most peaceful. And take your time to really soak it in.


HIGHLIGHTS – The three-part historical exhibition in the museum extensively details the before, during, and after of 9/11. You’ll also see artifacts from Ground Zero, and hear stories of loss and recovery

– Reflecting Absence, the memorial design, has two pools dug into the footprints of the Twin Towers, symbolizing the loss of innocent lives on 11 September 2001

TICKET FEATURES – Children under 7 get in free.

– These rare tickets don’t require a timeslot, so they’re the most flexible way to enter this must-see site.

OPENING HOURS – 9/11 Memorial: 07:30 – 21:00

– 9/11 Museum: Sun – Thu: 09:00 – 20:00 (last admission 18:00). Fri & Sat: 09:00 – 21:00 (last admission 19:00)

Access to the 9/11 Museum

Access to Museum exhibitions and films

Access to the Memorial (free)


Food and drinks

Live Guides or audioguides

IMPORTANT  On the 9/11 The Museum is open, but the Memorial only admits families of victims.

Buy your Tickets Now!


The 9/11 Memorial outside, created by architects Michael Arad and Peter Walker, lies in the space where the World Trade Center complex once was. Two immense manmade waterfalls create hauntingly beautiful pools, surrounded by 76 bronze plates inscribed with the names of the nearly 3,000 victims of terrorism on this site.

A forest of nearly 400 sweet gum and swamp white oak trees surrounds the pools. These trees (and the rush of the waterfalls) help block out the city noise, and create a more contemplative atmosphere.

UNBREAKABLE: The Survivor Tree, a Callery Pear tree found badly damaged after the 11 September attacks and nursed back to health lives once again on this spot. It’s a living symbol of hope and rebirth.


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